Privacy, Cookies & Data Handling Policy

1. Definitions and Interpretation

In this Policy, the following terms shall have the following meanings:

1.1. Our Website Platform is owned and operated by Furiosa Ltd trading as Furiosa ("we" or "us") and are the sole operator of this Website and are responsible for it accordingly.

1.2. Furiosa Ltd is a Company registered in England & Wales under Company Number 05089927. Our registered office for communications is located at 86-90 Paul Street, London, EC2A 4NE, UK. Our Principal place of business is via our Website and office located above.

2. What Does This Policy Cover?

2.1. This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

3. What Is Personal Data?

3.1. We have elected that Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) within European Union countries (the “GDPR”) which is now within UK Law as “The UKGDPR 2021” and also the UK Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

3.2. Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

4. What Are My Rights?

4.1. Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:

• a) The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions.
• b) The right to access the personal data we hold about you. This policy will tell you how to do this.
• c) The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 15 to find out more.
• d) The right to be forgotten, i.e., the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details in Part 14 to find out more.
• e) The right to restrict (i.e., prevent) the processing of your personal data.
• f) The right to object to us using your personal data for a particular purpose or purposes.
• g) The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
• h) The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
• i) Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 14.

It is important that your personal data is kept accurate and up to date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.

Further information about your rights can also be obtained from your local Business or Consumer Advice Bureau.

If you are located in the United Kingdom or European Union, you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves, so please contact us first.

5. What Data Do You Collect and How?

5.1. Depending upon your use of Our Site, we may collect and hold some or all of the personal and non-personal data set out in the table below, using the methods also set out in the table. Please also see our tables for more information about our use of Cookies and similar technologies and our Cookie Policy. We do not collect any ‘special category’ or ‘sensitive’ personal data or personal data relating to children or data relating to criminal convictions and/or offences.

6. How Do You Use My Personal Data?

6.1. Under current Data Protection Legislation, we must always have a lawful basis for using personal data. The following table describes how we may use your personal data, and our lawful bases for doing so:

6.2. With your permission and/or where permitted by law, we may also use your personal data for our own marketing purposes, which may include contacting you by email, text message, Messaging System, or post with information, news, and offers on our products and services. You may also receive updates, information, and offers from any third-party plugin you join with, for example, linking your own health or smart devices to the Website. You will not be sent any unlawful marketing or spam from Us. You also acknowledge that We may from time to time send updates and messages via Our Messaging System, the terms of which shall be covered by Our Privacy Policy. Please contact Us if you have any questions or wish to opt-out of this service.

6.3. We will always work to fully protect your rights and comply with our obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, The UKGDPR, and other applicable Data Protection Regulations. You will always have the opportunity to opt-out. We will always obtain your express opt-in consent before sharing your personal data with any third-parties for marketing purposes, and you will also be able to opt-out at any time.

6.4. In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This is where we are obliged to release your data to appropriate investigative government or police bodies, for the purposes of crime prevention and fraud detection. This will only be done within the bounds of the Data Protection Legislation and your legal rights.

7. How Long Will You Keep My Personal Data?

7.1. We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Once your account is deactivated, Your personal data may be kept by Us for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept), unless specifically deleted by your request:

8. How and Where Do You Store or Transfer My Personal Data?

8.1. We will usually only store or transfer your personal data if it complies with the standards and integrity of the UK’s Data Protection Legislation.

8.2. We occasionally may have to store or transfer some of your personal data within the European Economic Area (the “EEA”). The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein. This means that your personal data will be fully protected under the Data Protection Legislation, UKGDPR. If we store or transfer your data in other jurisdictions, we will only do so if the data laws in that locality are of a similar standard to the GDPR and/or international laws which have equivalent data protection standards by law.

8.3. Our Website ensures that personal data is protected by requiring any companies within our group to follow the same rules with respect to personal data usage. These are known as “binding corporate rules”.

8.4. The security of your personal data is essential to us, and to protect your data, we take a number of important measures, including the following:

• limiting access to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality;
• procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and/or the Information Commissioner’s Office where we are legally required to do so;

9. Do You Share My Personal Data?

9.1. We will not share any of your personal data with any third-parties for any purposes, subject to the following exceptions:

9.2. For the purposes of arranging to contact you in connection with events, activities, challenges, or gatherings that you have assigned yourself with. We may pass your details to the allocated and authorised installation team, or to our nominated legal representative or credit control representative for financial, technical, or legal reasons if required to do so.

9.3. If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.

9.4. In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, such as a court order, or the instructions of a government authority.

10. How Can I Control My Personal Data?

10.1. In addition to your rights under the Data Protection Legislation, set out in Part 5, when you submit personal data via Our Platform, you may be given options to restrict our use of your personal data. In particular, we aim to give you strong controls on our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in our emails and at the point of providing your details and by managing your Account).

10.2. If you are in the UK, you may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications from Us that you have consented to receiving.

11. Can I Withhold Information?

11.1. You may access certain areas of Our Platform without providing any personal data at all. However, to use all features and functions available on Our Platform, you may be required to submit or allow for the collection of certain data.

11.2. You may restrict our use of Cookies. For more information, see our Cookie Policy in Section 13.

12. How Can I Access My Personal Data?

12.1. If you want to know what personal data we hold about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”. There is no fee for this disclosure request.

12.2. All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 14. To make this as easy as possible for you, a Subject Access Request Form is available for you to use upon request. You do not have to use this form, but it is the easiest way to tell us everything we need to know to respond to your request as quickly as possible.

12.3. There is not normally any charge for a subject access request. However, if your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests), a fee of £30.00 may be charged to cover our administrative costs in responding.

12.4. We will respond to your subject access request within 14 days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

13. How Do You Use Cookies?

13.1. Our Platform may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of Our Platform and to provide and improve our products and services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

13.2. All Cookies used by and on Our Platform are used in accordance with current Cookie Law. Before Cookies are placed on your computer or device, you will be shown a Consent Pop-Up requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling us to provide the best possible experience and service to you. You may deny consent to the placing of Cookies; however, certain features of Our Platform may not function fully or as intended.

13.3. Certain features of Our Platform depend on Cookies to function. Cookie Law deems these Cookies to be “Functional Cookies” also known as “strictly necessary”. These Cookies are shown in the table below. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below, but please be aware that Our Platform may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.

13.4. Our Platform uses analytics services provided by companies such as Google. Analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Platform is used. This, in turn, enables us to improve Our Platform and the products and services offered through it.

13.5. The analytics service(s) used by Our Platform use(s) Cookies to gather the required information. You do not have to allow us to use these Cookies, however, whilst our use of them does not pose any risk to your privacy or your safe use of Our Platform, it does enable us to continually improve the Website, making it a better and more useful experience for you.

13.5.1. You should be aware that we may link to our Social Media Channels by way of a quick-link from the Website to the Channel. These may include Facebook, Twitter, Instagram, LinkedIn, and other platforms. In certain cases, the Facebook/Instagram Pixel may ‘track’ your activity and movements/location, but this is due to the technology that Facebook uses independently of our Website. ‘The Facebook Pixel’ is subject to the Terms of Use of that Platform and will usually only connect with you if you have an active Facebook Account. Privacy & data matters are the responsibility of Facebook Inc., subject to their own policies. You are advised to check your consent, and deal with any deselection or disabling of tracking functions you disapprove of, directly with your Facebook Account Control panel. Similarly, the ‘Google Tracking Pixel’ may apply, and you are directed to Google’s ‘Help’ section for further information on how to consent or remove consent to any tracking activity that may affect you.

13.5.2. The use or featuring of any Brand or Product names within the Website are for information purposes only. Although we may be licensed to feature the names or logos of third-party organisations, Companies, and Businesses, we do not endorse any particular Brand, Product, or Business. You should not assume that there is any official appointment, collaboration, or association between Us and those Entities, Brands, or Products. We declare and acknowledge that the Trademarks and Intellectual property belonging to any mentioned Brands or Entities is owned by their respective owners. We acknowledge all copyright and similar intellectual property as belonging to their respective owners.

13.6. In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

13.7. You can choose to delete our Cookies and analytics on your computer or device at any time; however, you may lose any information that enables you to access Our Platform more quickly and efficiently, including, but not limited to, login and personalisation settings. A consent and opt-in/opt-out selection is available for your perusal and use when you first start using this website.

13.8. Our Site may contain Advertising plugins known as Functional Cookies. Functional Cookies also contain smart-cookie technology, whereby you can be tracked or followed through your browsing, and targeted advertising or offers can be made due to your preferences. Most of this would take place via the Google Pixel plugin or Facebook Pixel. More about that is mentioned in Section 13.5.1.

13.9. It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

14. How Do I Contact You?

14.1. For enquiries about personal data and data protection, including any subject access request, please use the following details (for the attention of “The Controller of Data”):

Email address: info@blahblahblah.com

Postal Address: We, Furiosa Ltd., 86-90 Paul Street, London, EC2A 4NE, UK.

15. Changes to this Privacy & Data Policy

15.1. We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

15.2. Any changes will be immediately posted on Our Platform and you will be deemed to have accepted the terms of the Privacy Policy on your first use of the Website following the alterations. We recommend that you check this page regularly to keep up to date. This Privacy Policy was last updated on 1st May 2023.

1.0. About Us

1.1. We, Furiosa Ltd, trade as Furiosa ("we" or "us") and are the sole operator of this Website and are responsible for it accordingly.

1.2. Furiosa Ltd is a Company registered in England & Wales under Company Number 05089927. Our registered office for communications is located at 86-90 Paul Street, London, EC2A 4NE, UK.

2.0. The Furiosa Platform

2.1. The Furiosa Platform acts as a Conduit Platform (intermediary platform), enabling the Public to purchase Tickets to events organised by their respective Owners, Organisers & Promoters. Furiosa does not own or arrange any event, venue, or activity, unless where specifically stated that we are the Sole Promoter of our own event. Any and all bookings and ticket sales shall be directly between You the Purchaser/Consumer and the event Organisers.

2.2. Any descriptions, photographs, and other listed content/information for the events or activities listed on our Website originate from the respective Suppliers/Promoters/organisers. We therefore have no input, control, or direct influence with such content or the event/activity itself.

2.3. These Terms of Business (“Ts&Cs”) apply to all visitors to and users of the Furiosa Platform. As soon as you use the Furiosa Platform, you are obliged to comply with these Terms. You should read them carefully during your first use and before making any booking via our Website.

2.4. The use of the Furiosa Platform is only for you personally, i.e., you may not use it under any circumstances for business purposes. The reselling of any tickets purchased via our Website is strictly forbidden. This means any use or purpose that goes beyond your personal use in your private environment and/or is deemed to serve a commercial or business purpose, or by those personally connected to you and/or other third-parties, in particular the commercial resale of the tickets.

3.0. What We Do & What We Provide

3.1. The contract for the provision of any Event or Activity is concluded exclusively and directly between you and the Supplier ("Service Agreement"). When you book or buy a ticket through the Furiosa Platform, you are not buying anything from us, but directly from the Supplier.

3.2. The transaction is enabled by us on behalf and for the account of the Suppliers. We act as a commercial intermediary platform for the Suppliers and are commissioned and authorised by the Suppliers to conclude transactions directly between them and you.

3.3. The payments from you are transferred to the account of the Suppliers. We do not offer any other activity or involvement ourselves, and therefore do not become a contractual party with you to any Service Agreement for the tickets. We do not act as the organiser, the landlord, reseller, or other contractual partner in relation to the tickets or events. We merely receive a commission on sales from the Supplier for brokering the advertising and supply of the tickets.

3.4. If more than one Supplier is able to offer an event you are searching for, this can be displayed in an order based on various factors including popularity, diversity, availability, ratings, and reviews.

3.5. Once booked, if you have any questions regarding your booking or purchase, this should be directed to the event Organiser/Promoter using the information supplied to you upon confirmation of your order. Please note that you may be bound by additional Terms and Conditions of that Promoter/organiser/Supplier. You are advised to check to ensure you are happy with those terms.

3.6. The use of our Website is on an ‘as is’ basis. At all times we reserve the right to restrict your booking of tickets, or cancel tickets you have booked, in the case of suspected fraud, violation of these Furiosa Ts&Cs, or other violation of obligations under the Agreement, which become known to or suspected by Us.

3.7. We are not obligated to improve, extend (update/upgrade), or make available the content, functions, and services provided via the Furiosa Platform. We may discontinue our services and performances at any time; there is no right to continuation. However, if you have already concluded a Service Agreement with a Supplier, Section 15 applies to you, i.e., the Service Agreement.

4.0. Registration and Furiosa Account

4.1. Although registration is not required to access the Furiosa Platform, you must register with us in order to use all features, for example, making a purchase.

4.2. In order to create an account, you must enter your full legal name and email address in the registration form on the Platform and may set a password. You alone are responsible for the use of your account and protecting your password. We recommend that you use a series of alphanumeric digits, plus numbers, capitals, and special characters to create a strong password.

4.3. You may only create one Furiosa Account for yourself. You may not transfer the account to anyone else.

4.4. If you are under the age of 18 years, then you may create an account and purchase tickets, as long as this is with the consent of a Parent or Legal Guardian, who can authorise/consent to the opening of the account on your behalf.

5.0. Downloads and Data

5.1. You acknowledge that whenever you download any attachments, tickets, or vouchers from or via our Website, you may be required to provide certain information about yourself as a condition to downloading and functionality. All information we collect through or in connection with the Furiosa Platform is subject to our Privacy Policy.

5.2. Although we take precautions as are reasonably necessary, you acknowledge that we cannot guarantee that any attachments or tickets are free of any bugs or viruses. You are advised to ensure that you have sufficiently strong anti-virus protection on your device. We do not accept any liability for any damage or loss caused to your device in respect of viruses, bugs, or other similar entities.

6.0. Payment via Furiosa

6.1. The price offered and shown on the Furiosa Platform ("Posted Price") shall apply to the event as given by the individual promoter/organiser/Seller. The amount you pay ("Booking Price") is the Posted Price, less any applicable discount voucher or special promotion code that we may make available from time to time. The Booking Price for the Activity is payable immediately upon booking.

6.2. Furiosa is entitled to receive the invoiced amounts, holding/transmitting the same for the benefit of and on behalf of the Supplier (as an intermediary). With the successful payment via Furiosa, you have fulfilled your payment obligations towards the Supplier with a discharging effect. Your Contract for Services is then directly between you and the Supplier/organiser/promoter/Seller.

6.3. Once a ticket is booked, we do not have the facility to initiate a refund of that purchase, unless this was clearly made by you in error, due to a malfunction of our Platform, or through demonstrably fraudulent use. If you require any refund outside of those exceptions, this is a matter directly between you and the Supplier/Seller/Organiser. You should contact them as soon as possible using the coordinates/contact details given to you along with your purchase notification or delivery of tickets.

6.4. You must provide payment information accurately and update it immediately in the event of any changes. The means of payment permitted for the purchase will be displayed to you in the order process. The terms and conditions of the payment service provider will apply when using card payment or other methods such as Google Pay or Apple Pay. Your payment service provider may charge additional fees which are outside of our control. You are required to confirm to us prior to purchase that you are authorised to use or have the right to use the payment method you select.

6.5. By authorizing payment, you consent to your payment information being used to collect payment via the Furiosa Platform to the benefit of and for the Supplier.

7.0. User Content

7.1. The submission of reviews of events or activities which you have purchased, or posting pictures (together, "User Content") on Social Media is on the condition that You are fully responsible for the User Content you post. It is strictly forbidden to post User Content that: (i) is untrue or misleading; (ii) mentions us when created in return for remuneration from a third-party; (iii) is created by or under the direction of the Supplier who provides the tickets; (iv) violates the intellectual property, privacy, or other rights of Furiosa, or (v) is defamatory or discriminatory.

7.2. You retain ownership of any User Content you create or post. However, if we are mentioned, You grant Us a non-exclusive, sublicensable, worldwide, fully-paid, and royalty-free license, in any and all media now known or hereafter discovered or developed, to use, reproduce, adapt, translate, make derivative works of, modify, perform, publicly display, publicly perform, transmit, and distribute the User Content including (i) on or through the Furiosa Platform, (ii) on or through Our Partners, and (iii) in online and offline marketing materials.

8.0. Data Protection

8.1. All your personal data collected through the Furiosa Platform is processed by Us as a Data Controller, in accordance with relevant data protection laws and for the purposes described in Our Privacy Policy. We only share your personal data with Suppliers to the extent it is necessary for the performance of the Services between you and Supplier, or when necessary to comply with a legal obligation.

8.2. Suppliers can also be independent data controllers and bear their own sole responsibility for the processing of your personal data. You are advised to check their Data & Privacy Policies to ensure you are content with such policies. We accept no liability of any kind in respect of the data processing or privacy policies (or lack of) by those Suppliers/Promoters/Organisers or Sellers.

9.0. Indemnification

9.1. You shall fully indemnify us for all damages, costs, and expenses (including reasonable legal defence costs) incurred by us, our agents, or partners as a result of:

• 9.1.1. your intentional or negligent misrepresentation, act, or omission in connection with your use of the Furiosa Platform;
• 9.1.2. your intentional or negligent non-compliance with the Furiosa Terms of Business (these Ts&Cs); or
• 9.1.3. claims asserted by third-parties arising out of or in connection with your access to or use of the Furiosa Platform that intentionally or negligently violates these Terms and Conditions.

10.0. Assignment

10.1. You may not transfer or assign your rights and/or obligations under these Terms of Business (Ts&Cs), except for any claim for damages.

10.2. You hereby state that you are transacting with Us as an individual Consumer (or on behalf of a group of individuals), specifically for personal use and not in the course of commercial business activity.

11.0. Severability Clause

11.1. Should an individual clause of these Terms of Business (Ts&Cs) be or become void or ineffective in whole or in part, or be struck out by a competent Court, this shall not affect the validity of the remaining provisions or clauses.

12.0. Contract with the Supplier

12.1. Regarding the Provision of the event or activity, it is your responsibility to arrive on time at the meeting point for the event or activity indicated by the Supplier in your booking confirmation and any additional instructions. You are responsible for any necessary travel or ID documents (i.e., passport, visa, etc.) and compliance with any age, health, or other requirements.

12.2. The Booking via Furiosa does not include insurance/s of any type. You alone are responsible for ensuring sufficient insurance coverage as may be personally needed. We strongly encourage you to hold travel and/or liability insurance, especially if you are booking an event or activity that involves any strenuous or high-risk activities. We do not operate tours, employ or supply guides/chaperones, supervisors, or set any safety standards for such events or activities.

12.3. Suppliers/Organisers/Promoters are considered to be independent contractors and are not Officers, Agents, Employees, partners, or Representatives of Furiosa Ltd or Furiosa. We are not liable for any acts, errors, omissions, representations, warranties, breaches, negligence, or misconduct of any Supplier, or for any accidents, personal injury, death, property damage, or any other damages or expenses resulting therefrom, or otherwise arising from any booking or Activity made via the Furiosa Platform.

12.4. For any time and deadline calculations, numbers in attendance, dress codes, or any other restrictions or pre-conditions, or the barring from or removal of an individual or persons from an event or activity, the impositions and decision of the Supplier shall be decisive.

12.5. In the event that the Supplier/Organiser/Promoter excludes you from an Activity if (i) you do not meet the requirements for participation, (ii) you would endanger yourself or others through your participation/conduct, or (iii) you disrupt the event or Activity in any way, in these cases, the Booking Price paid for the ticket/s will not be refunded by Furiosa.

12.6. The Supplier may make immaterial changes to the program of the Event or Activity at any time if this appears necessary due to circumstances arising at short notice. You should therefore pay particular attention to the method of communication used with the Supplier for any such changes or alteration being notified. In addition, the Organiser/Seller/promoter may cancel the event or Activity of their own decision. In such instance, it shall be your responsibility to obtain any refund or part-allowance due from the Supplier/Seller/organiser/promoter.

13.0. Final Conditions

13.1. We reserve the right to amend or adjust these Terms of Business in the future to take into account changes in the law, market changes, or regulatory gaps. Such changes shall be notified in updated Terms of Business and placed on our Website. You are advised to keep checking for any updates. If you object to those additional or new terms, then you can or we can terminate your Furiosa Account or your access to the Furiosa Platform with immediate effect.

13.2. Any and all notices, enquiries, complaints, and other declarations transmitted within the framework of the Furiosa Ticket service and Platform must be made in writing (e.g., by email).

13.3. The provisions of the United Nations Convention on Contracts for the International Sale of Goods shall not apply to these Furiosa Terms of Business or any purchases made pursuant to them.

14.0. Warranty Disclaimers

14.1. TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW AND EXCEPT AS EXPRESSLY SET FORTH HEREIN, WE MAKE NO, AND HEREBY SPECIFICALLY DISCLAIM ANY, REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, REGARDING THE EVENTS OR ACTIVITIES AND SERVICES CONTEMPLATED BY THIS AGREEMENT, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE AND ANY IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE.

14.2. The Furiosa Platform is provided “as is,” without warranty of any kind, either express or implied. We do not warrant that (i) the FURIOSA Platform will meet all of your requirements or that performance of the Furiosa Platform will be uninterrupted, virus-free, secure, or error-free, or (ii) the content on the Furiosa Platform will be complete, accurate, or free from technical defects or changes by unauthorised third-parties. We are not responsible for the accuracy or completeness of any Supplier-provided data.

15.0. Event Related Liabilities

15.1. Liability Release. YOU, ON BEHALF OF YOURSELF AND ANY CO-TRAVELLERS, HEREBY RELEASE FURIOSA LTD AND FURIOSA TO AND FROM ANY AND ALL CLAIMS, DEMANDS, CAUSES OF ACTION, OBLIGATIONS, DAMAGES, AND LIABILITIES, COSTS AND EXPENSES (INCLUDING, BUT NOT LIMITED TO, LEGAL FEES), WHETHER OR NOT NOW KNOWN, SUSPECTED, OR CLAIMED, RELATING TO ANY INJURY INCIDENT, WHICH YOU EVER HAD, NOW HAVE, OR MAY IN THE FUTURE HAVE.

16.0. Force Majeure

16.0. No liability shall exist in cases of circumstances reasonably beyond the control of You and/or the Furiosa Platform (force majeure), including but not limited to: failure of electronic or mechanical equipment or communications, acts of third parties (including denial of service attacks and excessive or abusive use of the Furiosa Platform), telephone or other connectivity problems, computer viruses, unauthorised access, theft, operator error, fire, severe weather including floods, Acts of God, terrorist attack, regulatory or other acts of regulatory, governmental or supranational authorities, war, riots, labour disputes, epidemic, pandemic, or lockdowns.

17.0. Governing Law

17.0. These Terms of Business and any contractual arrangements entered into as a result are governed by the Laws of England & Wales. Any and all proceedings or determinations or actions shall be subject to the exclusive jurisdiction of the Courts in England.

18.0. Revision Date

18.0. This version of our Terms of Business was last revised and published on 1st May 2023.